Copy of Free shipping and returns

Collect items in physical stores for free and try them on, and if they don't fit, you can immediately return or exchange them for the latest products that arrive first in our physical stores each week.

In Vilnius, Outlet Park (Pepper Brand Studio) : Verkių st. 31C I-VI
10:00 - 20:00, VII 10:00 - 19:00.
Kaunas, PC Molas (DB OUTLET) : K. Baršauska st. 66A
I-VI 10:00 - 20:00, VII 10:00 - 19:00.

In Marijampole (DB OUTLET) : V. Kudirkos 3
I-VI 10:00 - 20:00, VII 10:00 - 19:00.

DELIVERY TO OMNIVA POST OFFICE  (1-3 days) - €2.49 - when buying up to €49.

FREE - when buying for €49 or more!

The customer is informed about the fact that the order has reached the postal machine by an SMS message, which indicates the postal machine's door code, the postal machine's address and the storage period.
Post machines are the most convenient way of delivery, as there is no need to coordinate the delivery time with the courier. They are open 24 hours and are located near the entrances of the main malls.
After payment, choose the most suitable postage meter. If you do not choose a post office, the order will be delivered to the nearest post office according to the address you specified.
DELIVERY THROUGH OMNIVA COURIER (1-3 days) - €4.99 - for purchases up to €99.
FREE - with a purchase of €99 and more!
INTERNATIONAL DELIVERY (2-9 days) - €9.99

FOR FREE - when buying for €99 and more!

You will receive the tracking code after we ship the item.

After entering the shipment code into www.post.lt parcel tracking box, you will be able to track the location of the parcel.


FREE RETURN

You can easily and for free return in Lithuania within 14 days from the day of delivery of the goods in our physical stores or through the Omniva postal machine.

If you bought online, please fill out the electronic goods return form .

Returning goods through postal machines is the most convenient way to return goods, because postal machines work 24/7 and you can place the package at the most convenient time for you.

Non-returnable quality goods: underwear, socks, watches, cosmetics.

To exchange an item, return it and place a new order. You can return/exchange goods free of charge (10:00 - 19:00) in physical stores:

In Vilnius, Outlet Park : Verkių st. 31C

In Kaunas, PC Molas : K. Baršauska st. 66A.

In Marijampole : V. Kudirkos 3.

If you have any questions, contact e-mail. by mail: pepper@brandstudio.lt
.